IT Updates

If you must visit WPR in support of mission critical work, please follow this procedure:

  • Use this form ( the day before to set a time for your visit. Please try to get these in before late afternoon so there’s a chance to work out any collisions or follow up with questions as appropriate
  • Check this calendar ( before visiting the center to make sure your time slot is confirmed. If your visit appears on that calendar, you’re good to go.
  • After your visit, continue to send email to as before with your actual arrival and departure times, the areas you were in, any problems you encountered, and any other people you encountered.

Past Updates

  • IT Updates – August 24, 2020 August 24, 2020
    Blurb on ticketing We’re renewing our use of the UT ServiceNow ticketing system for computer issues to streamline communication and ensure that all issues get tackled in an order that reflects correct priorities.  If you run into a computer problem or need assistance with a technical issue please send email to  This will allow you ...